TCIL Recruitment 2013-14

Telecommunications Consultants India Ltd. (TCIL) is an ISO 9001:2008 certified fast growing multinational Public Sector Organization under the Ministry of Communications and Information Technology, Govt. of India. TCIL is operating globally to provide world-class technology and Indian expertise in all fields of Telecom, IT.

TCIL requires qualified and experienced Candidates for the following posts on contract basis:

1.      Call Center Executive :

No. of Posts                         :

03

Educational Qualification   :

Full time Bachelor Degree in any discipline from a recognized Institute/ University.

Professional Qualification   :

One year Diploma in Computer or any other equivalent qualification in Computer Science/ Computer from a recognized institute.

Age limit                                :

Maximum 35 years as on 01.10.2013

Minimum Experience : 1 year  (Call Centre / H/W engineering / customer support preferred)

Desirable:

-          Candidate having OS-CIT (Orissa State – Certificate in Information Technology) certificate will be preferred. If candidate is not OS-CIT certified, then he/she should complete OS-CIT certification within 1 year of appointment.

Consolidated Emoluments   : Rs. 7,000/- to 15, 000/- p.m. depending upon the experience of the candidates. (Consolidated amount including Employee & Employer share for PF and ESI)

Job profile:

The Primary responsibilities of the call center executive shall be providing telephonic support to the all stakeholders related to the project.

2.      District Coordinator:

No. of Posts                         :

11

Educational Qualification   :

Full time Bachelor Degree in any discipline from a recognized Institute/ University.

Professional Qualification   :

One year Diploma in Computer or any other equivalent qualification in Computer Science/ Computer from a recognized institute.

Age limit                               :

Maximum 35 years as on 01.10.2013

  

Minimum Experience : 2 years  (Teaching experience / H/W engineering / customer support preferred)

Desirable:

1.      Candidate having OS-CIT (Orissa State – Certificate in Information Technology) certificate will be preferred. If candidate is not OS-CIT certified, then he/she should complete OS-CIT certification within 1 year of appointment.

2.      Candidate having Diploma in Hardware engineering will be preferred.

Consolidated Emoluments   : Rs. 7,000/- to 15, 000/- p.m. depending upon the experience of the candidates. (Consolidated amount including Employee & Employer share for PF and ESI)

Job profile:

District coordinator (DC) is responsible for monitoring and managing the ICT labs in the schools. Following will be the role and responsibilities of the District Coordinator :

Roles & Responsibilities:

To review School Coordinators (SCs) on their performance.

To provide technical support to SC.

To verify maintenance of registers.

To verify equipment uptime.

To collect and verify all reports.

To coordinate maintenance work by vendors.

To send periodic reports to regional office.

To collect sign-off from SCs for the District.

To review school performance in consultation with Head Master (HM).

To participate in discussions with HM about education delivery.

To conduct education delivery reviews.

To find a replacement SC within 7 days of a SC’s resignation.

To recruit SC by conducting tech/non-tech tests and interviews.

To conduct Induction or any other training program for SC.

Other district level Project Management.

Coordinate with the Helpdesk on daily basis for any hardware or software related problems in the schools in district to ensure that it’s solved within the stipulated timeframes and for effective monitoring as per requirement.

In case of any complaint regarding the services, the School Coordinator will inform the District Coordinator of the concerned District. The District Coordinator will forward the complaints to the helpdesk and the concerned Zonal level engineer /Zonal Project Manager to resolve the problem within the given time frame.

Contract Period for both the above posts : Initially for One Year (Can be extended further on the basis of Performance)

Language Preference for both the above posts: Good knowledge of Odia & English Language

Local Candidate Preference for both the above posts : Local Candidate shall be Preferred.

Necessary Instructions  : -   

1.           The last date of receipt of the applications is 07.11.2013

complete information: tcil-india.com